At our store, your satisfaction is our top priority. We are committed to providing you with a high-quality product and a worry-free shopping experience. If you're not completely satisfied with your order for any reason, we're here to help.

✅ Return Policy

  • You may request a return within 7 days of receiving your order.
  • The product must be in its original condition, unused, and in its original packaging.
  • If there is no defect or manufacturing issue, the customer is responsible for return shipping costs.

🔄 Exchange Policy

  • If the product arrives damaged or defective, we will replace it free of charge.
  • The issue must be reported within 48 hours of delivery, along with photos clearly showing the problem.

💰 Refund Policy

  • Refunds are processed after the returned product is received and inspected, within a maximum of 5 business days.
  • The refund will be issued to the original payment method used for the order.

📦 How to Request a Refund or Return

  1. Contact us via WhatsApp
  2. Provide your order number and photos of the product (if damaged).
  3. We will send you shipping and return instructions based on your case.

ℹ️ Important Notes

  • Returns are not accepted for products that have been used or damaged due to misuse.
  • We reserve the right to decline any return request that does not meet the above conditions.